I’ve been developing new BizzThemes social network for quite some time and after I received loads of feedback on its concept, it was time to develop the real deal. It came out really good and puts our customers support experience on a totally new level.
Why Social Network?
- Support isn’t related to forums anymore but is available throughout the whole site
- Keeping track of your support groups has never been easier (email, RSS, activity stream)
- Customers may follow all activity streams through RSS feeds and Email
- Sending private messages is now available to all customers
- Instead of complex newsletter system, network uses smart notifications
- Option to use BizzThemes as your Twitter client and post your activity streams directly into Twitter
- Better user experience and a good foundation for future development